The appraisal clause is a provision embedded into virtually all commercial and homeowner policies. It is meant to resolve disputes concerning the “amount of the loss”. As one might imagine, it would be difficult, expensive, and poor use of time to present such issues to a jury, so the policy hopes to amicably resolve this type of dispute outside of the courtroom. The appraisal clause works by allowing each party (the insurer and the insured) to retain an independent (“disinterested” or “impartial” and “competent”) appraiser. Each party bears the expense of their respective appraiser, and the appraisers will then attempt to negotiate together and come to an agreement on the scope and dollar amount of the loss (damages). If they cannot agree, then they mutually select a third person who acts as the final umpire. Sometimes this umpire is selected at the very beginning of the appraisal process. This third individual must also be impartial. Collectively the two appraisers and umpire are usually identified as the ‘appraisal panel.’ When the umpire is involved, the two appraisers submit their differences to the umpire, who then decides which of the two appraisers is most correct. A claim award is made when at least two of the three members of the appraisal panel agree. In the best scenarios, all three members will agree.
To help our clients navigate complex market dynamics, Reliable Property Adjusting’s owner and founder, Jeff Erekson, is available to serve as an appraiser or umpire. With years of experience in claims adjusting and negotiation, he understands the estimating software, and he has a deep understanding of critical building components. Jeff also excels at expediting resolutions. He consistently works to help all parties reach a clear understanding of the facts of each claim and the most reasonable resolution.
If you are an insured or an insurance company representative, we can assist you during this process. Feel free to contact us to learn more.