Services

Residential Property Adjusting, Inc (RPA) specializes specifically in Residential Property Claims. We pride ourselves in making contact with the insured and/or claimant immediately upon assignment and reporting on those claims in a timely and consistent manner to our clients. You can be rest assured that our office will make every effort to make the entire process run as smoothly and professionally as possible. Our adjusters are trained and equipped to submit paperless files via e-mail in several formats as well as through XactAnalysis to accommodate your company’s specific needs.

We provide help for the following types of Residential Property Claims:

  • Homeowner Claims
  • Mobile Homes
  • Vacant or Foreclosed Properties
  • Lender Placed
  • Real Estate Owned  (REO)
  • Catastrophe claims (CAT) — [residential only]

RPA recognizes that not all claims require an extensive amount of investigations. We make every effort to provide the type of service that will conform to your requirements.

RPA Offers A Full Line Of Services, Including:

  • 24 Hour Contact
  • Inspection within 72 hours provided all parties are available
  • Initial Status Update within 5 days, then every 14 days until complete
  • Initial report within 8 days or sooner or based on your required guidelines
  • Determine Cause Of Loss
  • Detailed Scope & Estimate On Covered Loss
  • Detailed Scope & Photos On Non-Covered Losses (diagram)
  • Salvage/Subrogation Evaluation
  • Office/Clerical Expenses included
  • High quality photos that are clear and relevant
  • No charge for digital photos or long distance phone calls

We Promise You This:

  • Customer Satisfaction is our number one priority.
  • We will provide you with a professional personalized claims product.
  • We will treat you and your customer as you would want to be treated.
  • We will only employ or contract with qualified claims professionals.
  • We will provide you with a quality claims product at a fair price.
  • We will report to you per your specific requirements.
  • We will quickly respond to your problems and concerns.
  • We will provide you with high quality photos that tell the whole story.
  • We will appreciate your business.
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